Sales Support Administrator
Foston, Derby
25,000 - 26,500

My friendly, expanding client are seeking to recruit a Sales Support Administrator to join their successful Derby based business.

Overall Purpose:

To provide proactive internal coordination and a point of contact for customers. To build and maintain relationships with existing and new customers. To ensure the accuracy for costing estimations and the availability of the correct materials, tools and ancillaries required to complete customer orders.

Key Accountabilities:

To respond to all customer enquiries in a timely manner ensuring that where necessary all coordination of pricing, material & product availability, technical specifications, and production capabilities has been effectively managed.
To ensure the effective coordination and distribution of information both internally and externally.
To effectively facilitate all customer enquiries, making proactive contact with customers, and the production team where necessary to facilitate a positive outcome, ensuring the external sales team is enabled to focus on sales growth and new business delivery wherever possible.
To provide external technical support to customers and the sales team where required.
To support the other members of the internal sales team to ensure first class customer service and administration is always maintained for all customers.
To maintain an in-depth and technical, up to date knowledge of the flexibles market materials, products, innovations and service offerings.
Additional administrative and general office duties as requested.

Skills and Experience

A background in a similar Administration based role within a commercial environment
IT competency, particularly Word and Excel skills
Confident and pro-active
Accuracy and attention to detail
Strong organisational skills
An ability to work under pressure and to deadlines
An ability to work independently and as a team
Professional, highly organised, articulate, self-motivated, team player, customer facing.

Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs please assume you have been unsuccessful

Sales Administrator