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IT Operations Engineer
£56,140 per annum including shift allowance with full benefits package.
Shift based (panama shift) days and nights.
Responsibilities;
- Identify operational issues
- Continuously analysing and improving the process
- Troubleshooting / Maintenance
- Incident Management
- Problem Management
- Change Management
- Identify priorities by assessing objectives
- Investigating complaints and suggestions
- Increase efficiency
- Develops operational solutions by defining, studying, estimating, and screening alternative solutions
- Continuous Improvement Process
- Monitoring technical availability
- Improving operational quality results
- Supervision of implementing changes
- Change Management
- Contributing information and opinion to unit design and modification teams
- Provides operational management information by collecting, analysing, and summarising operational and engineering data for future trends and developments
Qualifications / Experience;
- IT based qualification and 3-5 years’ experience in IT
- An understanding of warehouse operations and supply chain management
- Technical knowledge of Linux and Windows operating systems
- SQL Database knowledge
Desirable;
- 1+ years’ experience in software application support and incident investigation
- 3-5 years related experience in logistics, high volume manufacturing, distribution, production planning and/or transportation environment would be desirable
- Understanding of programming languages (Java, Python, PL/SQL, C++)
- Knowledge of WMS and WCS
- An appreciation of networking and server infrastructure
- Operational experience within an automated distribution facility
- ITIL Foundation
