Business Administration Apprentice

WHAT Qualification will I GAIN? Business Admin Level 3

How LONG will it TAKE me? 18 months

WHAT will I LEARN about?

HOW does the Apprenticeship work?

• WORK Full Time,PAID Full Time
• 1-2-1Monthly Sessions (via Teams) with your dedicated Tutor - NO college!
• 6 hours a week Apprenticeship Study Time, to focus on:
• -Assignments, training & development activities
• -Hours are agreed with your manager, either split across the week, or on a set day
• Regular PROGRESS Reviews with your Tutor & Manager – you will ALWAYS know how you are doing
• Final Assessment(s) inc. multiple choice tests, projects & presentations – with full support from CT Skills!

So, WHO are Comex 2000?

Comex 2000 UK Ltd is a well-established major strategic partner of choice within the telecommunication sector, specialising in network installation, maintenance, and build.

With the belief that a workforce’s diversity adds to the company culture, Comex 2000 embraces the experiences and perspectives of its employees and continues to drive diversity and encourage opportunities for employment through its close partnerships with ex-military and women engineering institutions.

Comex 2000’s believes that its our dedication to continuous investment in people and technology keeps it at the forefront of the telecommunications industry and has allowed them to grow both in culture and size.

WHAT’S in it for ME?

If you are enthusiastic, professional, and customer oriented, Comex 2000 could be the perfect fit for you!

You will be joining a positive workplace that will support and develop you; part of a small, professional yet warm working environment, you’ll enjoy the collaborative , creative, Inclusive culture!

There is lots of support and development for Apprentices

Plus, you’ll get:

• Competitive salary.
• As well as your traditional benefits such as holidays and pension schemes, our core is to invest in our employee’s development through continuous training and up-skilling.
• Offering career development and opportunities for progression through the business.
• Heavily discounted Virgin Media products, including broadband and TV services.
• Refer a Friend scheme offering cash bonuses of up to £1000.

What’s the Role Purpose?

You will be helping with the admin side of the legal side of the business; and if the legal aspect is particularly of interest, there may be an opportunity for you to gain legal qualifications.

DAY to DAY, you will….

• Analyse Users, vehicles and fine data to find patterns and anomalies
• Manage Chargebacks
• Create, review performance and edit risk awareness
• Track all breach of compliance and risk awareness within the fleet
• Manage payments for motor fines and/or offences
• Suggest and implement new measures to counter abuse of company policy
• Analyse user Journey to ensure minimum friction to company out of hours policy.
• Manage internal communications re: compliance; develop / manage the Compliance Framework
• Measure performance against obligations, tracking gaps through effective action plans and reporting
• Track, manage and fulfil actions across the business in full and on time
• Manage Compliance documentation
• Support management of the Risk and Controls Matrix
• Track developments, share insight with management and propose adjustments where required
• Develop, manage, and produce effective reporting MI and data analysis
• Lead and deliver compliance projects, investigate new technologies in support of compliance; report on findings
• Accurately assess all claims and respond to parties with concise detailed information/documentation required to reject or giving full explanation of settlement
• Ensure all recovery aspects of fines are monitored, recorded and amounts due are obtained
• To accurately input fines payments accurately
• Examining data and ensuring the accurate keeping of records
• Receive and review daily work load on the Internal System (training given)
• Provide Legal Guidance to areas of the business.
• You will liaise with your line manager regarding any issues, queries or areas of concern may arise
• Process all fine notifications, further advice and collection in accordance with the procedures
• Ensure all relevant inward/outward correspondence is added to each file in the correct order, including notes of any telephone conversation
• Manage trackers as required

WHAT Skills do I NEED?

Apprenticeships are very demanding; you’re working towards a qualification whilst working full time! You’ll need to be committed and motivated as there is lots of self-guided work involved. PLUS, you need GOOD …..

• Communication
• IT
• Logical
• Attention to detail
• Team working
• Organisation
• Initiative
• Presentation
• Administrative