IT Support Technician - School

Job description

Job Title: IT Support Technician

Location: Oxfordshire / Wiltshire - Schools-based

Salary: Up to £32,000 p.a.

About Us:We are seeking an IT Support Technician for schools in the Oxfordshire / Wiltshire. Join us to make a difference in education through top-notch IT support services.

Responsibilities:

• First and Second Line Support:
• Promptly address IT support requests from school staff and students.
• Diagnose and resolve hardware, software, and network issues.
• Onsite Support:
• Conduct onsite visits for hands-on support, troubleshooting, and maintenance.
• Installation and Training:
• Install and maintain computer systems, servers, and peripherals.
• Provide user training and create user-friendly documentation.

Qualifications:

• Proven IT support experience in an educational setting.
• Strong knowledge of Windows and Mac OS.
• Familiarity with educational software and classroom technologies.
• Excellent troubleshooting and communication skills.

Requirements:

• Full, clean driving license and access to a reliable vehicle.
• Willingness to travel within the area.
• Ability to work independently and collaboratively.

Salary and Benefits:

• Up to £32,000 p.a.
• Professional development opportunities.
• Employee benefits package.

Job Type: Full-time

Salary: £27,000.00-£32,000.00 per year

Benefits:

• Company pension
• Private medical insurance
• Work from home

Schedule:

• Monday to Friday

Education:

• GCSE or equivalent (preferred)

Experience:

• Technical support: 1 year (preferred)
• Customer service: 1 year (preferred)

Ability to Commute:

• Faringdon, Oxfordshire (required)

Ability to Relocate:

• Faringdon, Oxfordshire: Relocate before starting work (required)

Work Location: In person

Reference ID: 20361 - TW