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Customer Service Advisor

Michelle Denny Recruitment
Posted 24 days ago, valid for 8 days
Location

Diss, Norfolk IP22 4LP, England

Salary

£18,000 - £22,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The job is for a Customer Service Advisor at a bike and scooter insurance company in Diss.
  • The basic salary for this role is £24,250 per year, with OTE of £28k including commissions and benefits.
  • Applicants should be prepared to work an average of 38.75 hours over a five-day week, with rotating schedules.
  • Experience in customer service is required for this role, but training and development opportunities are available.
  • This is a great opportunity for someone looking to start their career in the insurance industry in 2024.
Do you pride yourself in providing excellent Customer Service and are looking to bring your top-notch skills to a well-known bike and scooter insurance company based in Diss? Michelle Denny Recruitment may have the exact role you are looking for! Our client is looking to expand their Customer Service Advisor team. The basic salary is £24,250pa and there are additional commissions and benefits on top too (OTE £28k). Your main and crucial role as a Customer Service Advisor will be representing the company on the initial call that customers make into the business. You will be tasked with providing exceptional service to customers and ensuring their needs are met efficiently and effectively with regard to any policy queries they may have. Your working week:
  • The offices are open: Monday to Friday | 8.30am - 7.00pm Saturday | 9.30am - 4.30pm   You'll work an average of 38.75-hours over a five-day week.
  • Working times are based on a pre-planned three-week rotating schedule, so you'll always know when you're at work, so you can plan your life.
  • You'll be in the office on alternate Saturdays and, even though the Saturday working hours are shorter (9:30am – 4:30pm), you'll be given a full day off during the week, plus there's overtime should you wish.
This is an exciting opportunity to start your career in the insurance industry with excellent training and in-house development to enable you to learn and progress. The team is friendly and supportive and you will be greeted with a smiley face! If this sounds interesting to you and you would like to discuss in more detail, please contact Shelly Tinkley or simply apply online. Who knows this could be the opportunity you have been waiting for in 2024! I look forward to receiving your application.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.