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BodyShop Branch Manager
Dorking
£50,000 + Annual Bonus, Company Car & Benefits
My client are an award winning and highly successful vehicle body repair centre with multiple body repair centres within Surrey. Due to on-going growth, we now require a Branch Manager to be responsible for the site’s compliance with company processes and systems, dealing with day-to-day issues and leading the team. The Branch Manager will have excellent leadership, communication, people management and conflict resolution skills. In addition, the Branch Manager will have great commercial acumen and be able to manage multiple priorities to ensure business growth and smooth running.
Key Responsibilities:
- Motivating and leading the productive and front of house teams to deliver on targets.
- Delivering and exceeding on customer expectations, in terms of repair quality and customer service
- Creating and delivering accurate financial forecasts
- Overseeing productive output from the workshop to meet customer needs and business targets.
- Engaging with and managing internal and external stakeholders
- Ensuring site compliance with health and safety standards
- Ensuring site compliance with vehicle manufacturer standards
Knowledge, skills, and qualifications required:
- Significant team leadership experience
- Excellent written and verbal communication skills
- The ability to manage multiple priorities
- Commercial acumen: the ability to creative and deliver on commercial forecasts
- Good IT skills, proficient in the use of Microsoft Office programs
- Strong communication skills, both written and verbal
- The ability to deliver within a fast paced, high-pressure environment
