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SEND Complaints Officer

Remedy Social Work
Posted 14 days ago, valid for a month
Location

Droitwich, Worcestershire WR90EX, England

Salary

£20.85 per hour

Contract type

Full Time

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Sonic Summary

info
  • Job Title: Complaints Officer
  • Salary: Not specified
  • Experience: Experienced
  • Responsibilities include undertaking Stage 1 Complaints investigations, tracking complaints through the Complaints Procedure, identifying key themes from Complaints, and supporting the implementation of learning from Complaints
  • Benefits include personal service from a dedicated consultant, top tier supplier across London, referral bonus, and double payrolls each week

If you are an experienced Complaints Officer, we want to hear from you.

Responsibilities

  • Undertake Stage 1 Complaints investigations and responses in respect of SEND Services
  • To track complaints through the Complaints Procedure - producing key data analysis/performance information reports
  • To identify and present qualitative learning/key themes from Complaints and support the dissemination of this learning
  • To work with SEND Services to support the implementation of learning from Complaints.

Benefits of working with Remedy

  • A personal one-one service from your highly experienced dedicated consultant.
  • Top tier supplier across London giving us first access to jobs
  • Referral bonus - up to 250* per person placed.
  • Double payrolls each week.

*Terms & Conditions apply

You will be required to fully register with Remedy for all locum positions.

Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.

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