Service Coordinator

SF Recruitment are working with a business based in Droitwich who are looking for a Service Coordinator to join the team Hours Of Work - Monday - Thursday 8.30am - 5pm - Friday 8.30am- 14.00pm Principal Accountabilities - Diary management of field service engineers and installation team - Planning of field service activities for repair and maintenance - Liaise with clients for field service activities, access and deliveries - Arranging spares for despatch to field service engineers - Provide service support to internal and external customers. - Issue method statements / risk assessments for site activity. Key Tasks - Producing quotes for clients - Processing incoming orders. - Arrange purchase of spares for stock and client works - Organise planning/programming of field service activities. - Review engineers job sheets and organise remedial action and quotations. - Issue of job reports to clients. ·Maintaining engineers van stock and calibration of test / Installation equipment. - Invoicing for work carried out - Ensuring data is current for reporting purposes - Adherence to ISO 45001 and other National Standards Qualifications/Skills/Knowledge/Attributes - Excellent interpersonal skills essential - Ability to work on own initiative but also be a key member of a team - Proven time management capability - Customer service experience - Computer literate including Microsoft Office