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Helpdesk Advisor

Search
Posted 15 days ago, valid for 3 days
Location

Dundee, City of Dundee DD4 9FA

Salary

£24,000 - £25,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • No shift work, hybrid option after training, free parking, positive and fun environment
  • Monday - Friday, core business hours only, £24,000 - £25,000 per annum
  • 2+ years of customer service experience in a call centre environment required
  • Must have own transport due to location
  • Interviews on the 20th and 21st of May

No shift work, hybrid option after training, free parking, a positive and fun environment - these are just some of the great perks available to Helpdesk Advisor working for this business.Monday - Friday, core business hours only, £24,000 - £25,000 per annum.

*Due to location you must have your own transport*In this role you will:- act on instruction given to you by customers, this requires active listening skills- troubleshoot on issues customers have with products- balance excellent customer service with quick and efficient support to limit call queues- work closely with colleagues and leadership team to ensure complaints are handledIf you come with a customer service background, ideally within a call centre environment and have the ability to rapport build efficiently and pick up new systems quickly, you could be the perfect candidate for this role.Interviews will take place on the 20th and 21st of May.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.