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Front of House Assistant
Private Hospital
Key Duties:
- Record and manage patient, visitor, and staff food and beverage orders, communicating effectively with the Head Chef or Sous Chef.
- Contribute to the creation of a front-of-house rota.
- Prepare patient trays and trolleys according to food and beverage orders.
- Assist in the preparation and service of sandwiches, salads, cold starters, and beverages for patients, visitors, and staff.
- Serve all food and beverages adhering to agreed-upon standards.
- Record and accommodate special dietary requirements for patients, visitors, and staff.
- Follow allergen identification processes, including daily updates of boards and loading of color-coded patient crockery.
Key Accountabilities:
- Ensure accurate and complete documentation for all relevant tasks.
- Communicate any complaints related to food or Catering Dept. service to the CCM/Head Chef or escalate to the CCM if necessary.
- Maintain a record of complaints for continuous improvement.
- Uphold a high standard of customer service, encompassing presentation, hygiene, patient care, and personal appearance.
- Restock serveries, vending machines, and counters to predetermined levels. Take responsibility for vending cash up in the absence of a Coffee Shop HSA.
- Wash-up all soiled crockery, cutlery, glassware, etc., using appropriate methods if needed.
- Perform all duties, including cleaning tasks, to maintain a clean, tidy, and hygienic environment, meeting legislative and hospital requirements.
Requirements:
- Immediate availability to start.
- Customer service-oriented with attention to detail.
- Smart and professional appearance.
- Ability to work weekends and adjust hours as required.
Location: East Grinstead
Working Hours: 30 hours per week, Monday - Friday
Duration: Temporary - On Going
Hourly Rate: £12.00 (Time and a half / Double for weekends)
