Recoveries Consultant / Customer Service Agent

The Niche Partnership

Posted 12 days ago, valid for 12 days

Eastleigh, Hampshire SO50 6AB

£18,000 - £25,000 per annum

Full Time

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Are you a confident communicator, looking to join a company offering career progression and an enticing benefits package?We have teamed up with a successful organisation in the legal industry, based in Eastleigh, searching for a Recoveries Executive to join their team. This role has arisen due to growth and you will join the business at an exciting time. You will benefit from an annual bonus, excellent annual leave allowance, your birthday off, gym membership discounts, technology discounts, study support and more!Reporting to the Team Leader, you will be responsible for:

Contacting customers via phone to agree on payments
Setting up payment plans and negotiating terms with customers
Taking inbound calls to answer queries and take payments
Chasing debt by phone, letter and email – mostly phone-based
Sending out legal letters and raising cases to legal teams
B2B collections, researching a range of businesses to recover debt
Processing income and expenditure forms

What you will need:

A background in customer service, collections and/or credit control
Experience in a similar role, such as Collections Agent / Recoveries Agent / Credit Control Clerk / Debt Collection Agency / Customer Service Representative / Customer Support / Credit Controller
Confident telephone manner and comfortable communicating challenging issues

What you will get:

Annual bonus scheme
25 days annual leave + bank holidays
Your birthday off
50% off gym membership
Study support
Company pension
Cycle to work scheme
Technology discount scheme
Free pizza on the last Friday of every month
Weekly fresh fruit and health snack deliveries
Onsite parking
Full training

If you would like to find out more about this role, please apply with your CV or LinkedIn PDF. We look forward to hearing from you!We take your application seriously and WE RESPOND TO EVERY APPLICATION…because getting a job is hard enough.The Niche Partnership is acting as a recruitment business in relation to this role. The Niche Partnership complies with all relevant UK legislation and doesn't discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that The Niche Partnership may contact you in connection with your application in relation to The Niche Partnership providing you with work-finding services. Our Privacy Notice can be viewed under the privacy tab on our website.

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