- Developing and maintaining strong relationships with key clients through regular communication
- Acting as the primary point of contact for assigned clients, managing their accounts from onboarding through ongoing service delivery
- Coordinating with internal teams to ensure timely and accurate resolution of client inquiries, requests, and issues
- Proactively identify opportunities to expand and enhance client relationships
- Gathering feedback and insights to inform continuous improvement initiatives.
- Monitoring client satisfaction and identifying potential risks or concerns that may impact retention
- Developing mitigation strategies and action plans to address issues and ensure ongoing client satisfaction
Client Relationship Manager
Meraki Talent Limited
Posted 25 days ago, valid for 14 days
Edinburgh, City of Edinburgh EH105BP, Scotland
![Salary](/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fmoney.051dde9b.png&w=48&q=75)
£25,000 - £45,000 per annum
Full Time
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Sonic Summary
- Salary: Not specified
- Experience required: Must come from a client relationship background
- Location: Edinburgh
- Role: Client Relationship Manager
- Year of experience required: Experience in managing accounts