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Customer Assistant

MPC Resourcing Ltd
Posted a month ago
Location

Edinburgh, Edinburgh EH4, Scotland

Salary

£17 - £18 per hour

Contract type

Part Time

Job Description: We are seeking a motivated and organized Customer Liaison Assistant to join our team. The ideal candidate will have experience in housing or letting agencies, or a strong background in administrative roles. This position involves direct interaction with clients, handling inquiries, and ensuring a seamless customer experience.

Key Responsibilities:

  • Act as the primary point of contact for client inquiries and issues.
  • Provide exceptional customer service via phone, email, and in-person.
  • Coordinate with internal teams to resolve client concerns promptly.
  • Maintain accurate records and documentation of client interactions.
  • Assist in the preparation and processing of client-related paperwork.
  • Support administrative tasks as needed to ensure smooth office operations.

Qualifications:

  • Previous experience in housing, letting agencies, or a similar administrative role preferred.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Proficiency in Microsoft Office Suite and other relevant software.
  • Ability to work independently and as part of a team.

Please attach CV to apply

Join us at MPC Resorucing and contribute to our mission of delivering outstanding service to our clients. We look forward to receiving your application!


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