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The Front of House Manager will oversee all hospitality operations within a healthcare setting, ensuring a seamless experience for residents, visitors, and staff. This role requires exceptional organisational skills and a focus on delivering high-quality service in Ednburgh - Based in Morningside
Client Details
The hiring organisation is a small-sized company within the healthcare industry, known for its commitment to providing excellent care and hospitality services. It operates in a professional environment and offers opportunities for individuals passionate about improving service quality.
Description
- Manage all front-of-house operations, including reception and guest services.
- Ensure high standards of hospitality are consistently delivered across the facility.
- Coordinate with other departments to maintain a welcoming environment for residents and visitors.
- Train and supervise front-of-house staff to achieve service excellence.
- Handle any complaints or issues promptly and professionally.
- Develop and implement procedures to streamline hospitality services.
- Monitor budgets and ensure cost-effective operations without compromising quality.
- Maintain compliance with health, safety, and hygiene standards.
Profile
A successful Front of House Manager should have:
- Experience in managing hospitality or front-of-house operations, ideally within the healthcare or hospitality & leisure sector.
- Strong leadership and supervisory skills with the ability to motivate a team.
- Excellent communication and interpersonal abilities.
- Knowledge of health and safety regulations in a professional setting.
- A proactive approach to problem-solving and service improvement.
- Ability to manage budgets and maintain cost-effective operations.
Job Offer
- Competitive salary ranging from 45,000 to 55,000 per annum.
- Permanent contract with opportunities for professional growth.
- Work within a supportive and professional team in Edinburgh
- Be part of a company focused on quality care and hospitality in the healthcare industry.
This is an excellent opportunity for a dedicated Front of House Manager to make a meaningful impact.
