- Greeting visitors and directing them to the appropriate person or department
- Answering phone calls and emails in a professional and timely manner
- Managing the reception area, including maintaining cleanliness and organization
- Handling incoming and outgoing mail and packages
- Assisting with administrative tasks such as data entry, filing, and scheduling appointments
- Providing general administrative support to the team as needed
- Proven experience as a receptionist or similar role
- Excellent communication and interpersonal skills
- Professional appearance and demeanour
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to remain calm and composed under pressure