Internal Sales Account Manager

My client in Halifax are looking for an experienced internal sales account manager to join their friendly, professional and market leading team. This is an excellent opportunity and won’t be available very long so if interested Please apply asap today

The role is varied and you will be responsible for managing the whole day to day sales and customer service function so you will need to be able to work on your own initiative and have been in a similar role previously. The ideal candidate must be an accurate, organised and flexible individual who can proactively ensure we are maximising efficiencies and must prioritise their own workload whilst working in a fast-paced office environment.

Responsibilities:

• Being an ambassador for the brand and first point of contact for customers and our sales agents
• Being responsible for the whole office day to day sales office function, answering phone calls and responding to e-mail enquiries, accurately imputing incoming orders for the brand, maintaining/updating customer records, producing pick lists and checking sales invoices, all on our bespoke software system and database
• Handling customer service matters, ensuring matters are addressed or resolved quickly and efficiently
• Proactively making calls and sending e-mails to existing or new customers and sales agents, chasing business and advising on new collections, promotions/special offers or clearance
• Liaising with Designers and Social Media teams to develop sales and marketing strategies and campaigns
• Managing the distribution of sales and marketing material and literature to customers and agents
• Following up on sales leads
• Producing regular and seasonal sales reports to the Managing Director
• Passing on feedback from customers and sales agents to the relevant member/s of the team
• Accurately checking stock levels and relaying information on to customers
• Organising transportation/logistics with couriers and handling all the relevant paperwork and shipments
• Assisting with after sales support
• Attending occasional sales meetings and trade shows

Skills:

• Sales Office experience ideally from a similar branded product background
• Accurate with an attention to detail
• A proactive, positive and conscientious work ethic
• Previous retail product knowledge would be desirable, with ability and willingness to pick up and absorb product knowledge quickly
• Strong commercial acumen, results driven, with the ability to work independently and as part of a team
• Logical analytical and troubleshooting skills
• Ability to communicate confidently and effectively at all levels and maintain strong relationships with customers and sales agents
• A genuine passion and energy for the brands and its products
• Being an organised record keeper and administrator who follows up on activities
• A good level of IT ability and intermediate Excel knowledge

Details:

• Full-time, Permanent Start date: ASAP Hours of work: Monday - Friday 09:00 - 5:00

Salary 24-28k inc benefits

If interested please contact Lisa fletcher Opal recruitment