Specialist Resettlement coordinator

Specialist Resettlement coordinator

Enfield


You will help rehouse people coming out of prisons and hospitals. The role involves completing assessments in line with homelessness legislation, issuing notification and decision letters, completing Personal Housing Plans and moving vulnerable people into suitable accommodation.

You will provide specialist casework to single homeless applicants leaving institutions, such as hospitals and prisons, and with complex support needs.


Key Responsibilities

To provide excellent customer service to homeless applicants and key partners.

To provide specialist homelessness casework to single applicants with complex support needs leaving institutions, ensuring that all aspects of casework are carried out in accordance with legislation, strategies, policies and initiatives set out at the national, regional and local level - through effective and regular case work supervision, advice, guidance and support.

Collaborate with internal and external partners to improve outcomes for single homeless applicants with complex needs and housing needs.

To undertake comprehensive assessments that lead to focused and co-produced Personal Housing Plans (PHP) for each applicant.

To assess applicants under the prevention and relief duties, issue S.184 final decision letters, ensuring effective communication and management of expectations with customers.


The ideal candidate will have experience within housing, dealing with vulnerable people and working under The Homelessness Reduction Act 2017.