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Responsibilities:
- Provide outstanding customer service to clients, addressing inquiries and resolving issues in a timely and professional manner.
- Assist clients with product information, pricing, and order processing.
- Handle incoming calls and emails, responding promptly to client queries and requests.
- Maintain accurate records of client interactions and transactions.
- Collaborate with internal teams to ensure timely resolution of client issues.
- Assist with administrative tasks as needed to support the smooth operation of the office.
- Previous experience in a customer service or client-facing role is preferred.
- Excellent communication skills, both verbal and written.
- Strong organisational skills and attention to detail.
- Ability to work effectively in a team environment.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook).
- Flexible and adaptable to changing priorities and responsibilities.
If you know someone suitable for this role, share the word and through our referral scheme receive up to 250! Click herefor further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website (url removed) for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.
