Property Services Administrator

Property Services Administrator

Full time, office based in Camberley

Salary up to £30k + benefits

Are you passionate about customer service? Are you a motivated individual looking for an exciting opportunity to grow your career? If so, we have the perfect role for you! We are seeking a dynamic Property Services Administrator with excellent customer service experience to join our clients team and take charge of a portfolio of properties. Although previous experience in property is desirable, we are looking for someone who is a real people person, with strong communication skills and a drive to succeed.

This role could suit someone with customer service, lettings administration or facilities experience. You will be responsible for overseeing and maintaining a diverse portfolio of properties. Your primary objective will be to ensure the effective management and smooth operation of these properties while optimising their financial performance. You will play a pivotal role in enhancing the value of the portfolio and maintaining strong tenant relations.

Key Responsibilities:

• Proactively manage assigned portfolio of properties including; Overseeing regular property inspections, identify maintenance needs, and coordinate repairs and renovations to ensure properties are well-maintained.
• Foster positive relationships with tenants, address their enquiries and concerns promptly, and ensure a high level of tenant satisfaction.
• Manage lease agreements, manage any breaches and enforce compliance.
• Prepare and manage property budgets, service charges and approval of invoices.
• Ensure all properties in the portfolio are insured including dealing with all claims and enquiries regarding the policy.
• Management of contractors, drafting and serving S20 notices in accordance with the Act for major works

Qualifications and Requirements

• Proven experience in an office based customer service environment is essential
• Property management (or similar experience) is desirable, however, training will be provided
• Excellent communication and interpersonal skills to foster positive tenant relations.
• Knowledge of MS Office and good IT skills
• Ability to work independently and manage multiple tasks efficiently.
• Strong organisational and problem-solving skills with a keen eye for detail.