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We are working on behalf of a leading shipping company in Felixstowe who are looking for an Ocean Freight Forwarder to join their team in Felixstowe.
If you are an energetic and pro-active person who enjoys challenges, working in a team and building relationships, this role is for you.
Key Responsibilities:
- Co-ordinate and manage the movement of freight from origin to destination, ensuring compliance with all regulations
- Negotiate rates and terms with carriers and suppliers
- Collaborate with the sales team to support lead generation efforts
- Manage and quote Global network enquires to conversion
- Maintain accurate records of shipments
- Liaise with clients to provide updates on shipment status and resolve any issues
- Ensuring collection & delivery KPIs attained
- Generating reports relating to all export and customs activity
- Meet customer expectations to ensure excellent customer service
- Identify opportunities to upsell additional services to existing clients
- Assist in delivery of other business objectives as required
Previous Skills & Experience:
- Minimum 4 years Import/Export experience
- Import Destination Experience
- Air Freight and/or Warehousing knowledge an advantage
- Knowledge of B/L restrictions and requirements
- Export knowledge beneficial but not essential
- Transport / Container delivery experience
- Knowledge of carrier systems
- Experience of Destin8
- Can do attitude with excellent attention to detail
- MS Office skills
- Excellent teamwork & communication skills
Benefits:
- Competitive Salary
- Onsite parking
- 25 Days Holiday
- Pension package
- Opportunity to work for a leading global freight forwarder
- Personal training and development
