Customer Service Specialist

This is a fantastic opportunity for a Customer Service Specialist to join a company committed to providing quality, innovative value and logistics services. To meet customers’ requirements for the safe and efficient transport of their cargo effectively and in accordance with company operationprocedures and statutory requirements including Health & Safety to the satisfaction of clients and the profit of the company Fantastic benefits including:Enhanced Annual Leave Entitlement from your start, which increases with length of service / Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars Salary Sacrifice Cycle Scheme / WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents. LifeWorks app for access to cashback and discounts on high street and online brands / Life Insurance and which includes access to expert probate supportEyecare Voucher Scheme Customer Service Specialist requirements include:Strong communication, including writing, speaking and active listening Great customer service skills, including interpersonal conversation, patienceand empathy Good problem-solving and critical thinking skills In-depth knowledge of industry best practices Basic math and accounting skills Organisation, time management and prioritisation abilities Ability to be discreet and maintain the security of client information Effective computer skills to input to use account management software in a timely and efficient manner Excellent knowledge of excel, ideally with Intermediate experience level, ableto use pivot tables and formulas. We look forward to seeing your CV!