Commercial Account Handler

TeamJobs is delighted to be recruiting for a Commercial Account Handler for an Independent Insurance broker based in Ferndown. The Account Handler will work within the commercial department dealing with a portfolio of clients and assisting Account Executives with all aspects of customers insurance requirements.

25,000 - 35,000 DOE + Bonus Scheme

Monday to Friday

Permanent

25 Days Holiday - Plus Bank holidays

Company Pension Scheme

20 "Work from home day"

Responsibilities:

• To negotiate excellent policy terms on behalf of our clients using risk registers, gap analysis and professional presentations to Insurers.
• To work on all aspects of account management and service to clients, ensuring the clients needs are identified and met in line with agreed service standards.
• To manage all day-to-day queries, mid-term adjustments, renewals, and new business within agreed service standards.
• Managing workloads and prioritising work to ensure that both the business and the client's needs are met in a timely and accurate manner.
• Assisting the claims department with their duties and responsibilities when required
• To support the business in achieving our aims by way of Key Performance Indicators and service level agreements
• To maintain customer records accurately and securely, in accordance with firm's own record keeping requirements and following data protection rules.

What require from you:

• At least 2 years experience working within the insurance industry
• Excellent communication skills, both verbally and written.
• Able to work on your own and as part of a team.
• Strong negotiation skills, integrity, and a desire to provide outstanding customer service.
• Cert CII qualified or working towards this level - full support will be given if required.

INDCP