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- Provide day-to-day administrative support to the commercial team and commercial leadership.
- Manage and update the customer relationship management (CRM) system.
- Assist in preparing sales reports, presentations and performance metrics.
- Coordinate meetings, appointments and events for the commercial team, requiring direct client interaction.
- Monitor and track sales leads and pipeline activity, updating and chasing follow-up tasks as required.
- Ensure all sales documentation is accurate, complete, and filed appropriately.
- Liaise with other departments such as marketing, finance, and project delivery teams.
- Support in writing up meeting minutes, using AI tools such as Co-Pilot to create content suitable for client review.
- Supporting Junior members of the team with administration training and tasks.
- Wider internal stakeholders such as marketing and finance as required.
- Wider delivery teams where appropriate with regards to project delivery / project outcomes.
- Client Success Director, Sales Director and Chief Commercial Officer.
- Computer literate with a strong working knowledge of Microsoft Word, Excel and PowerPoint.
- Strong communication skills, both written and verbal with good attention to detail.
- Good team player with the ability to work to your own initiative.
- Strong organisation and prioritisation skills.
- Professional and proactive approach to work.
- Previous experience in a customer centric administrator role is essential.
- Strong experience using computers and Microsoft Office Applications
