Seven Resourcing are looking for a temporary Neighbourhood Service Advisor to work in Gateshead.
This position is initially for a period of 3 months and is paying £12.80 (PAYE) or £16.09 (umbrella) per hour.
The working hours are Monday - Friday from 9am - 5pm. Key Responsibilities:
- To be a key point of contact for customers responding to enquiries across a range of Housing and Council services in line with service standards.
- To accurately process and reconcile income in line with the Council’s financial guidelines and regulations.
- To accurately store, access and maintain electronic and manual records, ensuring information held is correct and processed in compliance with GDPR (General Data Protection Regulations.
- To work with customers seeking rehousing, providing advice on housing options.
- To carry out interviews with customers and assist with home visits when required.
- To encourage customers to access on-line services and promote digital inclusion.
Applicant Requirements:
- Qualifications: N/A.
- Experience: 2+ years working within a similar role.
- Compliance: Proof of right to work in the UK and 2 x references.
- Hours: 37 hours p/w.
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