- Monitor customer accounts and ensure timely collection of outstanding debts
- Conduct credit checks on new customers and review credit limits for existing customers
- Identify potential bad debts and take appropriate action to minimise risk
- Reconcile customer accounts and resolve discrepancies
- Liaise with sales and customer service departments to address customer issues and payment disputes
- Prepare and issue monthly statements and reminders to customers
- Maintain accurate customer records and ensure compliance with relevant regulations
- Produce reports on aged debt, bad debts, and credit risk exposure
- Assist with cash flow forecasting and budgeting
- Contribute to continuous improvement of credit control processes and procedures
- Credit control experience
- Strong analytical skills and attention to detail
- Effective communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficient user of Excel
- Xero experience would be preferred
- Team player