Deputy Head of Information Governance

Deputy Head of Information Governance and Deputy Data Protection Officer

Are you an experienced in Information Governance and looking for a new opportunity?

Do you have experience of working in a fast-paced environment within a large organisation?

Are you passionate about engaging with others and working as part of a team to achieve shared goals?

Who We Are

As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.

We have six regional centres – Aberdeen, Dundee, South Queensferry, Hillington, Cardonald and Clydebank. NHS 24 supports hybrid working, and this post can be based within any NHS 24 regional centres. The successful candidate must be within commuting distance to a regional centre to attend if required and must also be able to travel to other regional centres when requested to attend meetings, undertake training and any other activities.

The Role

This post holder will deputise on behalf of the Deputy Head of Information Governance and Deputy Data Protection Officer as and when required and will attend local and/or national meetings representing NHS 24. The post holder will report directly to senior management and the Board of NHS 24 during the absence of the Head of IG & S & DPO.

This post is a key leadership role in support of the Data Protection Officer for NHS 24 which is a statutory role as defined by the UK General Data Protection Regulations and the Data Protection Act 2018.

Key Responsibilities

• Act as the contact point for the Information Commissioners Office (ICO) on data protection issues when a Data Protection Impact Assessment has identified a high risk in the processing of personal data as required under Article 36 (Prior Consultation) of the UK General Data Protection Regulations (UK GDPR). The post holder will consult, where appropriate, with the ICO regarding any other data protection matter.
• Work in collaboration with the Information Security Officer on the management and investigation of all reported data protection incidents and where required manage information governance and security enquiries, incidents and risks.
• Develop Information Governance and Data Protection training materials that are evidence based standard and contextualised to the NHS 24 telehealth/telecare setting.
• Overall management responsibility for the recruitment, training, objective setting and disciplinary procedures for Information Governance and Security administrator/analyst staff and will manage all staff appraisals, personal development plans, attendance management and return to work interviews for all direct reports.
• Organise and manage papers for the Board’s Information Governance & Security Group. This includes providing regular performance monitoring reports on the Board’s performance against legislative timescales and updating the group on current national development in UK GDPR/DPA and Records Management and related legislation.

Successful Applicant will:

• Be educated to a master’s level equivalent qualification/professional qualification or able to demonstrate an equivalent experience in data protection and information governance.
• Ideally hold or be prepared to work towards a qualification in Healthcare Information Governance, along with Data Protection certifications such as UK GDPR practitioner or IAPP CIPP/E.
• Demonstrate knowledge of information technology, information assurance, legislation, and records management (both manual and electronic).
• Hold extensive experience working in an organisation interpreting complex data protection and information handling requirements.

Benefits

NHS 24 offers a complete benefits package, with a permanent contract on Band 8A (£56,992 - £61,522) Per Annum (pro rata if applicable). Placement on salary scale is dependent on confirmation of previous relevant NHS service.

We also offer you many supportive policies to enhance your employee journey and have a comprehensive Employee Assistance Programme Provider, Cycle to Work Scheme, bursary scheme and a range of learning and development. As an NHS Scotland employee you will be entitled to:

• 35 days annual leave (rising to 41) pro-rata
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme
• NHS discounts on goods and services
• HELP, employee support and assistance

This is an excellent opportunity for a motivated and experienced individual who is looking for a challenging and rewarding role that will contribute to the success of a public organisation.

Interested?

Please download the Digital Job Pack and Person Specification for full details of NHS 24 and this opportunity as well as the Digital Candidate Application Guide which will support you in your application.

We recommend that prior to application candidates read all the information provided in the Job Pack as it contains much of the information about NHS 24 and this vacancy to support a successful application.

NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board. 

NHS 24 is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in the Disability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.