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The role:
Our client is a large electrical manufacturer based on the outskirts of Glasgow - looking for the services of an Electrical Technical Engineer, (would consider mechanical background with basic electrical knowledge). You would be responsible for working within the Sales Team (internal & external) to provide technical expertise, develop solutions and assist/support the sales division.The position involves pre-sales support, working with customers to understand their needs and helping deliver technical solutions that meet those requirements. Handle post-sales support, addressing technical problems and ensuring customer satisfaction. Co-ordinate the day-to-day workload and performance within the Sales Operations Department, ensuring high standards of customer satisfaction are achieved and maintained.Principal Tasks* Collaborate with the sales team to identify customer needs and develop technical solutions.* Provide pre-sales support by answering technical questions.* Participate in customer meetings to ensure technical solutions offered meet their needs.* Take part in technical and product demonstrations from time to time.* Analysis of technical application of company products and competing equipment to meet customer needs.* Provide post-sales support, troubleshoot technical issues ensuring customer satisfaction.* Work closely across company departments to ensure customer requirements are accurately understood and delivered.Principal Skills Experience and Qualifications* Minimum HNC level in an engineering discipline, preferably electrical* 3+ years of experience in a technical sales role, preferably in the switchgear industry* Strong technical skills and ability to understand complex technical concepts.* Excellent communication skills, both verbal and written, and an ability to present technical information concisely.* Strong interpersonal skills and ability to collaborate with cross-functional teams.* Ability to work in a fast-paced environment and manage multiple projects simultaneously.* The following skills are desired, however full training will be provided:* An understanding of LV distribution systems* An understanding of Single Line Diagrams and General Arrangement Drawings* Experience of hosting interdepartmental contract/enquiry reviews and reporting* Experience with Trimble/Hevacomp/Similar* Understanding of IEC standards for low voltage switchgearIf you are an Electrical Engineer or Mechanical with an electrical knowledge looking for their next career move with this international company, or a Graduate Engineer with a minimum of a year's experience, and interested - please contact me on the below details to discuss your current situation confidentially and if the role might be of interest:- What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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