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- You are a legal administrator, with experience working within a private client team
- You have call handling experience, and can provide excellent service to all clients
- You are proficient in the use of a variety of systems daily, including Microsoft Packages, digital dictation, and internal case management systems
- You are a confident communicator both written and orally
- You have strong attention to detail, and can work toward set targets and deadlines
- You enjoy working individually, and within a wider team environment
- You can prioritise your workload daily, and multitask
- You are a proactive individual
- Managing inbound calls, taking messages, and handing any enquiries in a professional manner
- Setting up appointments, managing team diaries daily
- Coordinating and managing work to support the wider team of solicitors and paralegals daily
- Opening new files daily, completing any AML checks
- Lodging and uplifting wills, registering powers of attorney, and preparing fee notes
- Ensuring all forms are complete, liaising with clients when required
- Assisting with the receipt of new instructions and referrals across the team
- Maintaining and updating client files daily, keeping all data precise and correct
- Organising mail for signature, collecting and allocating mail to appointed staff within the department, ensuring mail leaves when scheduled
- Completing any dictation when required for the wider team, as well as utilising a variety of systems
