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Whats in it for you?
Bi-annually team bonus |Full training and progression opportunities| Regular team incentives | Fun team socials!! | Free onsite parking | Friendly and fun working environment | Plenty of office snacks!
Must Haves
Youre a confident communicator with a natural ability to build rapport
You love helping people and always aim to go the extra mile
Able to remain calm and solution-focused under pressure
Comfortable working in a fast-paced environment
Organised, proactive, and positive in your approach
Enjoy Problem solving, and making an impact to someones day
Previous experience within a customer focused role retail or hospitality would be GREAT!
What youll be doing
Handling a wide range of customer enquiries via phone, email and chat, offering solutions in a timely and professional manner
Providing account, billing, product and basic technical support
Booking service engineer appointments where necessary and keeping customers informed
Assisting with product queries and promoting service packages
Identifying opportunities to up-sell or cross-sell where it adds value to the customer
Collaborating with internal teams to deliver excellent customer outcomes
Helpful Extras
35-hour working week permanent/full time
Modern office with a collaborative team culture
Opportunity to grow in a progressive, people-focused company
Interested? Send your most up-to-date CV to Ellie at i2i Recruitment today!
Our mission of Making Recruitment Personal also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.
We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion.
