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Customer Support Officer - 4 month contract

One To One Recruitment Ltd
Posted 8 hours ago, valid for 14 days
Location

Gloucester, Gloucestershire GL12EH, England

Salary

£12.6 per hour

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The Customer Service Officer position is a full-time, remote role available Monday to Friday from 9am to 5pm, and is temporary until the end of September 2025.
  • The salary for this role is £12.60 per hour.
  • Candidates are expected to have strong customer service and organizational skills, with experience in handling general enquiries, complaints, and payment processing.
  • Due to the high volume of applications, only candidates selected for further consideration will be contacted within 5 working days.
  • One to One Recruitment provides a free and confidential service to job seekers, acting as an employment agency for permanent roles and a business for temporary positions.

Customer Service Officer

Full-time - Monday-Friday, 9am-5pm

Temporary until end of September 2025

Remote working position

£12.60 per hour

One to One Recruitment aim to work closely with job seekers to find suitable roles that match what’s most important to you, ensuring to deliver exceptional customer service.

Duties include:

  • General enquiries surrounding council tax
  • Resolve complaints and handle any invoice queries
  • Take payments over the phone and adjusting payment arrangements
  • Update the system with customer information
  • Amend Direct Debit details, responding to customer emails
  • Provide a courteous and professional telephone support service
  • General Administration
  • Customer service and organisational skills are the most important skills for this role

Due to the high volume of applications, we receive for our job adverts we are unable to respond to all candidates. If you have not received a response within 5 working days of forwarding your CV to us, then unfortunately you have been unsuccessful on this occasion.

Thank you for your interest and please do not hesitate to forward your CV to us again for other roles matching your skills and experience.One To One Recruitment are a privately owned independent Recruitment solutions provider, we act as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Our service is a free and confidential service to work seekers.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.