- Basic salary starting from £24,000 (DOE)
- Full in-house training and support to help you fulfil the duties of your role
- Proactively progressing Mortgage & Protection applications through to completion
- Data entry of Mortgage & Protection applications
- Regular liaison with lenders, providers, solicitors and clients to obtain updates and ensure a smooth process from start to finish
- Ensuring all documents are uploaded and communications are recorded on the appropriate systems within network timescales
- Dealing with incoming calls, emails and post
- Proven experience in mortgage administration, loan processing or a similar role within the financial services industry
- Excellent planning and organisational skills
- Ability to provide exceptional customer service and always put them first
- Exceptional written and verbal communication skills
- Ability to work within a team and adhere to strict deadline under pressure
- Basic knowledge of the mortgage process and regulations