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Assistant Care Manager
Location: Gosport, Hampshire, PO12 3BE.
Salary: £36,499 per annum.
Contract: Full time, 38 hours per week, permanent.
Thorngate Churcher Trust runs a prestigious registered care home, specialising in the delivery of high-quality care for older people and those living with dementia.
We are now recruiting for an Assistant Manager to manage the area designated by the Registered Care Home Manager throughout the shift with particular responsibility for devices, and technology.
Assistant Care Manager - Key Duties and Responsibilities
Care Standards and Quality Assurance:
Ensure that person centred care is delivered to Residents at all times and that Carers and Senior Carers work effectively.
Identify and resolve any technology related issues, such as care plan devices through liaising with the appropriate support
Identify and mitigate any potential risks to Residents, staff or visitors during a span of duty and ensure necessary documentation for recording incidents is completed.
To participate with the Registered Care Home Manager in the review, recording and updating of Residents care plans as required.
To be a competent role model and act as a knowledgeable resource for the team.
To ensure that all medicines are administered and stored in line with the required policies and best practice guidelines.
With the Registered Care Home Manager ensure the management of medication complies with the Trusts, Care Quality Commission (CQC) standards and other specified guidelines.
Manage the electronic records relating to care and medication for Residents so that they are accurate and complete.
Managing the nutritional needs of each Resident, so that each persons requirements are maintained and recorded including special dietary requirements and the monitoring of calorie intake.
Working with the activities co-ordinators, ensure that the Residents leisure and well-being requirements are maintained.
Customer Care
As part of the plan agreed with the Registered Care Home Manager maintain effective communication standards with Residents, their relatives, friends , other staff and external visitors to the Trust and deal sensitively with any questions or concerns.
Ensure your own knowledge and job skills are up to date so that Residents receive the best possible standards of care and service.
Show courtesy and respect to Residents at all times and respect their need for dignity and confidentiality and that of their family and friends.
People Management
To check and respond to technology related issues and train staff on new technology
To manage all Carers and Senior Carers on the floor during a span of duty with particular focus on care standards within the plan set by the Registered Care Home Manager.
Resolve any performance issues as and when they arise and ensure that staff members Team Leader and HR is notified with the Registered Care Home Manager.
Provide line management to a dedicated team of Carers and Senior Carers.
Deliver regular planned and documented supervisions are conducted frequently and in line with CQC requirements.
Deliver annual appraisals for Carers and Senior Carers and encourage each team member, to model the Trusts values with input from Registered Care Home Manager.
Monitor and manage attendance of all team members and work with HR to run return to work processes where required.
Assist with the induction and training of new staff.
Act as a mentor to new staff or staff with performance issues.
Attend and participate in staff meetings
Plan and monitor the staff rota for your team with the Registered Care Home Manager.
Ensure levels of staffing reflect the CQC safe standards with the Registered Care Home Manager.
Trust Champion:
Positively promote the Trust through personal conduct and living the values.
Maintain positive working relationships with all colleagues.
Promote the use of technology throughout the home.
What we need from you
Previous experience in a similar position
Minimum NVQ Level 3 Health and Social Care
Intermediate to Advanced Microsoft Office skills (including Word, Excel, Outlook) and internet research.
Keen interest and good ability with IT devices such as phones, tablets and laptops
Strong administrative and workload management skills.
A commitment to safeguarding and promoting the welfare of colleagues and residents
Able to work shifts including weekends and evenings
If you feel you have what it takes to be our new Assistant Care Manager then apply today!
