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Our client is a reputable company with a strong commitment to providing exceptional customer service. With their innovative products and passionate team, they have established themselves as a leader in the industry. Join their dynamic team and contribute to their continued success!
Responsibilities:
- Provide outstanding customer service by answering inquiries, resolving problems, and taking ownership of customer issues.
- Process customer orders and ensure accurate and timely delivery.
- Assist with stock reconciling and inventory management.
- Maintain accurate customer records and update databases as necessary.
- Collaborate with internal teams to resolve customer issues and ensure customer satisfaction.
- Provide product knowledge and assistance to customers.
- Identify opportunities to improve customer service processes and implement changes accordingly.
- Stay updated on company products and services to effectively assist customers.
- Previous experience in a customer service role.
- Excellent communication and interpersonal skills.
Technologies:
- Customer service software (e.g., Zendesk, Freshdesk)
- Microsoft Office Suite (Word, Excel, Outlook)
Benefits & Perks:
- Competitive salary
- Comprehensive healthcare benefits
- Generous vacation and paid time off
- Professional development opportunities
- Collaborative and inclusive work environment
How to apply:
If you are excited about providing exceptional customer service and joining a dynamic team, we would love to hear from you!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
