- Lead and direct the teams in person centered planning and support for the people we support, ensuring that tailored support plans are completed, reviewed, and continuously developed to meet individual needs, wishes and outcomes.
- Ensure teams actively support and promote the health and well-being of people we support and that current issues or changes in health, behavioural, emotional, psychological, or mental health needs are reported to the relevant professionals and support sought if necessary.
- Lead and direct teams to facilitate and empower independence of people we support.
- Take an active role in the development and growth of the Organisation, supporting the business development objectives and Key Performance Indicators (KPIs) in line with the Organisational strategic aims and objectives.
- Maintaining a good local market knowledge of Grimsby, Lincolnshire to ensure that opportunities for the people supported are maximised and that the Organisation is aware of external changes that will affect the service(s) market position.
- Be responsible for quality management and auditing of service delivery, maintaining accurate internal and external quality assurance records and completing any required improvement actions.
- Ensuring effective financial planning and budgetary control for the service, liaising as appropriate with the Operations and Development Manager and the Finance Department.Â
- Level 3 Social Care qualification. (Minimum essential required).
- Level 5 Social care qualification in line with the organisation’s strategic aims or willingness to complete the qualification within a designated time frame.
- Good knowledge and practical implementation of CQC regulations.
- Ability to recognize, challenge and remedy bad practice.
- Experience of working at a supervisory level in care/support setting within the last 3 years.
- Ability to set and work to deadlines.
- Excellent level of people management skills.
- Management skills to main the service to a high standard.
- Computer skills in Microsoft office particularly word, excel, outlook and the internet.
- Excellent level of organisation skills.
- Ability to demonstrate clear communication skills both verbal and written.
- Full Driving License, use of car, with business use.
- Competitive Annual Leave
- Industry-leading recognition
- Colleague Lotto – giving everyone the opportunity to win great cash prizes.
- Prize winning Scratch cards aligned with values in action!
- Recognising Colleagues who go above and beyond – our ‘Heroes’ are nominated by colleagues for quarterly and annual awards.
- Loyalty Scheme recognising colleagues at work anniversaries.
- Social Wellbeing.
- Award-winning App for news and info.
- Internal social media.
- Financial Wellbeing: discounts include high street, supermarkets, flash sales, gym memberships and more.
- Blue Light discount programme, funded by us.
- Salary Finance scheme for lower cost loans and to save for special occasions or rainy days.
- Government mileage rates if you need to travel any extra distances as part of the role.
- Emotional Wellbeing: free wellbeing App, practical advice covering things like consumer rights, anxiety, childcare and more.
- Training and development to reach your potential: learning journey that grows with you to reach care worker standards, specialist skills training including Autism, Dementia and Mental Health, career pathways that include flexible apprenticeships and nationally recognised qualifications.
- Cover the cost of relevant professional memberships.