Enforcement Agent

Does this describe you?You're a people person and naturally change your style to match who you're speaking withYou're persuasive and enjoy getting people to change the way they thinkYou want your work to have impact and like helping people get out of troubleYou're trustworthy and keep your word, you can be depended on to do the right thingYou're cool, calm and collected when dealing with pressured situationsYou're a flexible problem-solver and enjoy adapting to new situations and environmentsYou go the extra mile and don't mind working weekends or evenings to boost your earningsYou're open-minded and don't judge a book by its coverYou're keen to learn new skills and put them into practice in your day-to-day workYou want flexible work where you control how you plan your dayYou achieve your goals and enjoy being rewarded for doing soInterested to learn more?We are a leading UK Debt Recovery Enforcement Group and proud partner to Transport for London. We've been growing for 40 years and we're passionate about developing our people, investing in technology and setting industry standards for ethical conduct.Due to ongoing expansion we are excited to recruit a number of new Trainee Enforcement Agents in the area. All successful candidates will receive exceptional training and support through our Enforcement Training Academy, helping you to become fully skilled and certificated.Debt Collection is a tightly regulated industry with strong ethical standards and every visit you make is legally approved by a Judge.PositionWhat might a typical week look like for you?Visiting debtor's properties to arrange payment of outstanding debtsSetting up and agreeing repayment arrangementsAssisting debtors in completing questionnairesTaking control of goods - where requiredRemoving goods - where necessaryMaking enquiries with neighbours if debtors have moved or left a propertyCompiling short reports about your visit, along with any necessary paperworkAssessing debtor vulnerability and signposting them to support services - if requiredLiaising with office-based colleagues regarding active casesWorking by yourself, often in different geographical areas each dayHandling cash payments - where requiredRequirementsWhat's in it for you?Earn what you deserve with uncapped earningsStay energised in a career where no two days are the sameStay active in a role where you're never stuck behind a deskBecome a skilled negotiator who can shine in social situations both at and outside workPlan your free time around work in a job where you choose how you plan your dayBe part of a supportive team who look out for each otherSupport your community by helping your council recover funds to re-invest in local servicesGrow your skills in our Enforcement Training Academy.......Enforcement is a challenging task, and so we work hard to equip you with the skills and knowledge you need. Our Enforcement Training Academy brings the benefit of over 40 years of experience in the field to each of our new joiners through a range of learning experiences including classroom-based, remote, and on-the-job training. We use cutting-edge behavioural science research to inform your first steps into the world of Enforcement, giving you the confidence to resolve even the most complex cases. And even better, you're paid for the whole training period, ensuring you can get up and running without a hitch!Your benefits include:£26,000 basic salary + bonuses + overtime (OTE £50,000 to £70,000)Achievable bonus level of at least double your basic salary, with opportunities for earnings in excess of this for consistently exceptional performance29 days holiday - including bank holidays, increasing with service and with the opportunity to top up with extra days via banked leave and other incentive schemesFlexibility to manageCompany vehicle, fuel card and expensesFull training and qualifications to become a Certificated Enforcement AgentCompany pension schemeAccess to an Earnings on Demand Scheme via HasteeEmployee discount scheme via our Reward Gateway portal, with new benefits being offered all the timeHealth and wellbeing support, including access to a free Employee Assistance Programme and eye care vouchersOther informationPlease note this is a full-time, permanent role working 40 hours per week - often unsocial hours including evenings and weekends to make sure you can reach people when they're at home.You don't need previous experience to be considered, however you do need a full UK driving licence (held for at least 2 years) and be able to drive both manual and automatic vehicles.Do you like the sound of the job but you're unsure if you fulfil all the requirements? Send your CV anyway! It only takes a few clicks and costs you nothing.The successful applicant would be required to undertake a DBS and CCJ/IVA check before an offer of employment is made.