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- Financial Targets: Contribute to the achievement of the store's financial targets.
- Customer Engagement: Identify and quantify potential sales opportunities from each customer, responding effectively to diverse needs.
- Store Standards: Ensure the store maintains high standards of cleanliness and adheres to health and safety procedures.
- Sales Enquiries: Effectively handle sales inquiries, providing advice, and promoting available services.
- Target Achievement: Maximize every sales opportunity to ensure the store meets its targets.
- Administrative Tasks: Complete all necessary administrative tasks in compliance with company procedures.
- Store Maintenance: Maintain a clean and tidy store environment.
- Lone Working: Be comfortable working independently, taking key holder responsibility in the absence of management.
- Strong written and verbal communication skills.
- Effective listening skills in customer interactions.
- Self-discipline and attention to detail.
- Adaptability to work both in a small team and independently.
- Confidence and product knowledge after completing the induction and probation period.
- Daily customer interactions.
- Achieving high levels of customer service and satisfaction.
- Meeting weekly, monthly, and yearly sales targets.
- Lone working with key holder responsibilities.
- Conducting physical rounds of the store and units.
- Forklifting, where applicable.
- Implementing procedures to minimize store 'bad debt.'
- Performing ad hoc duties.
