Customer Account Administrator - Part Time

Just Recruitment is delighted to be supporting a growing organisation based on the outskirts of Halstead, they actively seeking an experienced and motivated Customer Account Administrator to join their dynamic team.Main Responsibilities:Assisting with the onboarding of our new clients, working closely with the Management teamAssisting the Senior Customer Account Manager with client account health on the internal systemsSupporting the Management team with customer service issues, aiming for successful resolution through liaison with all department managers and clientsSupporting the Management team manage our client expectations of our capabilities, including actual and potential service achievementSupporting our managers to build and maintain the client relationshipAnswering and directing telephone callsAnswering emailsMeeting and greeting site visitorsPerson Specification:Previous experience working in an office or customer-service based role is a mustExcellent customer serviceExcellent verbal and written communicationExcellent organisational skillsAbility to use Microsoft Word and OutlookFree parkingthis role is being offered on a part time basis and can offer 3/4 full days or school hours x 5 days a week.Please note that this role is office based and you will need to have flexibility during colleagues holiday periods to cover them as needed and therefore work extra hours if required.*** Due to the company location you will need to have access to your own transport ***