Customer Service Assistant

Customer Service Assistant

£25,000pa + Pension

A busy sale office requires a Customer Service Assistant to manage client order requirements and arrange deliveries, good customer service skills are need for this role.

Some of your duties will include:

- Managing customer order requirements from instigation stage through to delivery stage

- Dealing with orders received from customers over the telephone and by email

- Setting up details of customer order requirements on the computer system

- Upselling and cross selling at all opportunities to maximise sales revenue

- Allocating stock required to meet customer order requirements and arranging deliveries

- Informing clients of delivery dates and ensuring goods were despatched on schedule

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