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The Company/Role
The position is designed to be a challenging and rewarding opportunity to aid the sales team in handling sales orders and enquiries to help further the growth and development of our food packaging and sundries business. This key role will provide support to the Sales Team in achieving the company objectives, maintaining relationships with our existing customer base and the daily management of enquiries and orders.
Responsibilities:
- To Receive and Process incoming enquiries to provide the sales account managers time to develop their accounts.
- Execute the sales process in a timely and professional manner.
- Manage client expectations in terms of timescales, Product availability and costs.
- To be the second point of contact for our sales accounts to maintain a great working relationship.
- To provide administrative support to the Sales Team by keeping sales reports and information up to date.
- Liaising with suppliers and other staff members to deal with queries.
- To assist with account growth and development by keeping in regular contact with allocated accounts.
- Support the Sales Account Managers with producing quotations and samples packs.
- Support for events/trade shows & promotions.
- Aiding to achieve the company’s five-year vision for growth and expansion.
Requirements:
- 1-2 years + Sales Support experience.
- Experience following a structured sales process and compiling quotations and or proposals.
- Experience keeping key sales reporting information up to date accurately.
- Great phone manner and has experience connecting and selling on the phone.
- Ability to grasp large variety of product information and be comfortable discussing/guiding customers to the right product choice based on application, vol requirements and technical requirements.
