Our client, a global manufacturer based in High Wycombe, is recruiting for a Senior Customer Services Manager, with a focus upon order processing and managing a small team. This is an established fast growing, global company with new developed offices.Prior experience of exporting administration and processing orders is required.Excellent customer service skillsProcessing and managing sales orders and any returnsAdministrative supportImport and Export experienceInvoicingRecording delivery data for KPI'sSupporting the team in responding to delivery enquiries from the sales support teamOther identified administrative support.Providing shipping costings at short noticeWell organised administratorAbility to work well under pressureMust have excellent communication skillsMultitasking abilityExperience using Microsoft packagesWorks well as part of a teamSelf-motivatedFocused, organised and methodical approach to tasksThis role may also involving ad hoc international travel as well assisting with exhibitions.This is a full time office based role
Back to searchSenior customer services manager
ITSS Recruitment Ltd
Posted 15 days ago, valid for 10 days
High Wycombe, Buckinghamshire HP12 4HS, England
Full Time
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Sonic Summary
- Our client, a global manufacturer in High Wycombe, is seeking a Senior Customer Services Manager to oversee order processing and lead a small team.
- Candidates must have prior experience in export administration and processing orders, along with excellent customer service skills.
- The role involves managing sales orders, handling returns, providing administrative support, and delivering shipping costings on short notice.
- Applicants should be well-organized, self-motivated, and possess strong communication skills, with experience using Microsoft packages.
- The salary for this full-time, office-based position is competitive, and a minimum of 5 years of relevant experience is required.
