Support Administrator
Pertemps Aylesbury
Posted 7 hours ago, valid for 19 days
High Wycombe, Buckinghamshire HP13 6LE, England

£12.21 per hour
Full Time
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Sonic Summary
- Pertemps is seeking a Support Administrator for a temporary contract in High Wycombe.
- The position offers an hourly rate of £12.21 and is expected to last for 4 months.
- The role requires previous administrative and customer service experience, along with proficiency in Microsoft Packages.
- Key responsibilities include managing certificates, responding to student requests, and ensuring compliance with data protection regulations.
- Working hours are Monday to Friday, from 9 am to 5 pm.
Pertemps is currently recruiting for a Support Administrator to join our client based in High Wycombe.
Hourly Rate: 12.21
Assignment: 4 months temporary contract
Hours: Mon-Fri 9am-5pm
Duties:
- Printing and checking certificates and final results transcripts at defined periods following an examination board
- Pack and dispatch certificates while maintaining appropriate records, and check and address any errors before dispatch
- Monitor and respond to requests for replacement certificates and transcripts, including printing and dispatch as required, and use established systems to create reports on this activity
- Ensure compliance with data protection regulations and retention policies.
- Respond to routine and non-routine requests from students regarding certificates
- Prepare and collate documentation for certificate and verification purposes
Requirements:
- Previous Admin & Customer Service experience
- Confident in Microsoft Packages
If you would be interested in this role, please apply or call Corinne at Pertemps.