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Our client, a growing business in Horsham, is looking for a Client Relations Executive to join their team & help building relationships with their clients.
*Full driving license is required*
The Role
- Handle customer enquiries via phone & email, assisting on products & services
- Make outbound calls to clients & prospects to promote services & nurture relationships
- Ensure engineers are assigned to the correct jobs & dispatched on time
- Process payments & manage collections within agreed timescales
- Liaise with the warehouse team to ensure parts & kits are available for jobs
- Reconnect with lapsed client & identify opportunities to upsell additional services
- Support the Business Development Manager by following up on leads & booking appointments for service sign-ups
The Candidate
- Strong customer service skills & confident personality
- Eager to learn & develop within the role - less experience considered if you have the right attitude & drive
- Previous experience of working in a similar role is advantageous
- Full driving license is required
The Package
- Monday to Friday, 8/8.30am - 5/5.30pm on a rotating schedule
- Salary of 26,000 - 28,000pa + commission
- 6-month probation with comprehensive training provided
- 20 days holiday + BH + Christmas shutdown!
- Company social events & activities throughout the year
This is a fantastic opportunity for someone looking to grow their career while working in a supportive and dynamic environment. Apply today to find out more.
