Sales Coordinator

Our client are one of the UK's leading manufacturers of glass products. Due to their continued success, they are now on the look for a Sales Coordinator in the Sales Department.

The Sales Coordinator will be part of Sales Team and focus on acting as a link between Sales, Transport, Production/Planning and Finance.

THE ROLE:
In this role, you will be responsible for:

• Handling incoming calls, engaging with customers to effectively resolve service issues.
• Providing customers with consistent updates on the progress of their orders through verbal, electronic, and written communication channels.
• Addressing any concerns promptly to facilitate smooth manufacturing and delivery processes, ensuring the timely reporting of issues to the Operations team.
• Overseeing the progression of contracts from entry to completion.
• Helping in monitoring sales performance against monthly budget and targets.
• Collaborating with the finance team to assist with invoicing and address credit issues.
• Taking on additional administrative responsibilities as needed to provide comprehensive support to the business.
• Handling customer orders, queries, and complaints with utmost efficiency and timeliness, maintaining the highest standards of service..

REQUIRED SKILLS:

• You will need to be confident in dealing with customers, articulate on the telephone and a good communicator.
• You will be passionate about good service and have:
• Confidence in using in house computer systems for accessing and maintaining computerized records.
• Ability of effectively prioritising tasks in a busy work environment.
• Exceptional problem-solving skills.
• Excellent written and verbal communication skills.
• Outstanding time management and organizational abilities.
• Positive, can-do attitude, maintaining a friendly and professional manner.
• Capability to work swiftly and accurately, demonstrating exceptional attention to detail.
• Proactively self-motivated with a strong initiative and a determination to succeed.
• Experience in a similar role within a construction or manufacturing environment is desired but not essential as full training will be given.

THE HOURS:
40 hours per week Monday to Friday, 8am to 4:45pm (with a 3:30pm finish on a Friday).

THE RATE OF PAY:
From 24,700 to 27,000, commensurate with your experience.

BENEFITS:

• Competitive salary depending on experience
• 21 days (pro-rata) holiday, plus bank holidays
• Pension
• Opportunity to learn and gain qualifications
• Free on-site parking

Please contact Simon Rayner today for more details.