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Sales AdministratorPermanentSalary – Up to £24.5KIlkeston DE7Hours – Monday to Thursday 8am-4:30pm Friday 7:30am-4pm
Sales Administrator / Administrator / Office Coordinator / Sales / Ilkeston / DE7
The Recruitment Group is working with a family-run business within the packaging industry working with food products, cosmetics, household, agricultural, and high-end consumer goods. They are committed to delivering quality solutions every single time.
Main duties and responsibilities of the Sales Administrator:• Excellent communication required both written and verbal.• Respond to all enquiries from customers• Handle customer complaints and issues with empathy and professionalism to ensure a positive resolution.• Assist with the processing of sales orders and invoices accurately.• Ensure Sage is updated and relevant department / coding is referenced on invoices.• Prioritise and process orders for relevant sales team member to help meet company response time targets.• Maintain and update sales and customer records on CRM system.• Compile a list of outstanding documents and follow up and update as necessary.• Keep an up-to-date specification list.• Record financial transactions within Sage.• Process sales invoice on Sage.
Experience/knowledge requirements for the Sales Administrator:• Excellent organisational and multitasking skills with a keen eye for detail• Strong written and verbal communication skills• Proficient IT skills• Experience using CRM systems
Please contact Molly @ The Recruitment Group on the contact details provided
