- Provide assistance to residents in need of physical personal care during the night ensuring dignity and privacy is upheld
- Recognise distress and identify and assess positive ways to reduce it
- Encourage independence in residents where possible
- Actively participates in specified care management programmes
- Provide assistance with laundry as well as assist customers with catering skills
- An optimistic, flexible, and non-judgemental approach
- Excellent verbal and written communication skills with individuals from a variety of different backgrounds
- Experience working in a customer focused environment within a residential setting with a diverse client group of vulnerable adults
- Basic administrative skills with the ability to use Microsoft Office including Word, Outlook, and Excel
- Awareness of housing, health and safety legislation and regulations will also be important
- Competitive pay & generous pension
- 28 days holidays plus bank holidays (pro rata)
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits