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Order Processing Administrator
Location: Ipswich, Suffolk, United Kingdom
About Us: We are one of the largest independent, value added distributors of end-user compute services in the UK. The company operates in several vertical markets, such as Education, Enterprise and the Public Sector. We are looking for an experienced administrator to join our fast-paced and proactive team.
Position Overview: We’re seeking an experienced Order Processing Administrator to join our team. As a key player, you’ll be responsible for ensuring seamless order placement, accurate communication with suppliers, and efficient coordination of changes. If you thrive in a fast-paced environment and have a keen eye for detail, this role is perfect for you!
Benefits:
- Competitive salary
- 20 days annual leave, rising with years of service.
- Yearly profit-related pay bonus scheme
- Full training, on-going learning and development support
- Fully funded NVQ’s and professional qualifications
- Life assurance
- Health insurance
- Full EAP services, with access to counselling, physiotherapy services, a 24/7 virtual GP and our perks and reward scheme
- Staff Purchases
- Community outreach days and charity activities
Responsibilities:
- Order Accuracy: Place orders with suppliers based on contract terms and specifications.
- Professional Communication: Maintain courteous and effective communication with suppliers.
- Efficient Coordination: Schedule orders and manage changes to maximize efficiency and minimize waste.
- Timely Amendments: Process order amendments promptly.
- Status Monitoring: Monitor order status and proactively address any issues.
- Customer Contracts: Verify information against customer contracts.
- Customer Liaison: Professionally interact with customers regarding orders.
- Accuracy Assurance: Review incoming orders for completeness and accuracy.
- Discrepancy Resolution: Identify and raise discrepancies for correction.
- Order Processing: Process orders following company policies and procedures.
- Record Keeping: Maintain organized records of orders and related documentation.
- Collaboration: Work with team members to enhance order processing efficiency.
- Compliance: Adhere to relevant standards and data privacy regulations.
Ideal skills:
- Strong communication and organizational skills.
- High level of professionalism and courtesy.
- Excellent time management abilities.
- Team player who collaborates effectively.
- Proficiency in Microsoft Office suite.
- Problem-solving skills and attention to detail.
