Sales Account Manager

Job Title: Client Service Manager

Location: Leeds

Salary: £30,000 - £50,000 per year

Job Type: Permanent, Full Time. Monday-Friday - Minimum Hours: 09.00am - 17.30pm

Job Description:

To facilitate growth by understanding clients' needs, establishing awareness of aligned services, creating proposals, gaining interest, securing approval & ensuring optimised service for LINK's current and past customers.

Company Overview:

LINK Communication create effective brand experiences using promotional staff for sampling and experiential marketing activities to create measurable retail sales results that drive growth for brands.

Their 27+ year experience has developed highly effective marketing strategies across all chains of supermarkets, convenience retailers, consumer events and trade shows. They represent a wide range of global leaders and innovators across food, drink, lifestyle and technology brands. They are expert in their field, winning marketing industry awards for 'The Most Effective Retail Sales Experience' in 2023, 2022, 2021, 2020, 2019 and 2018.

Job Roles:

Proposal Creation:

• Planning effective experiential marketing strategy and creation of costed activity proposals
• Effective use of PowerPoint, Excel and relevant photography to communicate campaign plans
• Liaising with LINK's in house designers to create appealing visuals to aid the sales process
• Customer Database Management
• Identification of customers and CRM database management: cleansing, updating & organisation
• Conduct research from LinkedIn, trade media, exhibitions, consumer events and retailers
• Lapsed prospect and live client analysis, with cross contact networking to expand audience

Consultative Selling:

• Pro-active, consultative understanding of clients' needs and matching them with company services
• Appointment booking and attendance either directly or with Link's senior directors
• Rapport and confidence building with multiple points of contact and on-going dialogue
• Achieving or exceeding pre-agreed sales targets for financial KPI bonusing

Marketing Communications:

• Helping to create and share informative, inspiring plans to engage clients with relevant services
• Sharing company updates and live campaign posts with relevant clients who may be interested
• Devising mixed media plans for reaching clients via email, LinkedIn, phone calls, video calls & visits

Reporting & Optimising Performance:

• Ensuring that all clients receive an optimised service with on time responses, feedback and analysis
• Organising post campaign de-briefs to run through reports, learnings & identify next actions
• Instigating post campaign client feedback on LINK team performance ratings

Wage Package:

• Starting Wage: £30,000
• Year one OTE: £50,000 (realistic)
• Bonusing: Uncapped 5% of Gross Profit (GP) from new sales won

EG: A £60k campaign averaging 30% GP = £18k = £850 bonus, p/campaign

Secure 2 x £60k campaign p/month (X 12) = £20k bonus, plus £30k basic = £50k OTE

Extra Information:

• Holidays: 30 days paid holiday in 2024-25 (22 working days, birthday, all bank holidays) Appraisals: Bi-annual reviews with regular opportunity for significant basic wage growth
• Other Perks: £50 monthly mobile phone bill contribution / Regular free food and drinks / Regular company events & nights out / Cycle to work scheme / Free on-site parking
• Location: Governor House, 47 Kent Road, Leeds. West Yorkshire, LS28 9BB.

Benefits:

• Company events
• Company pension
• Free parking
• Sick pay

Experience:

• Sales: 3 years (required)

Please click Apply to send your CV for this role.

Candidates with the relevant experience or job titles of; Employee Benefits, Client Support Manager, Customer Services Manager, Support Team Leader, Client Services Team Leader, Client Support Administrator, Client Services Support, Client Relationship Assistant may also be considered for this role.