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Customer Support Administrator
Salary: £30,000 to £32,000 per annum, depending on experience
Leeds LS10, West Yorkshire
Permanent: Full Time
Profile
Our client, based on the outskirts of Leeds, is a market leader in the Hospitality Industry. They manufacture and fit out hotels with bespoke furniture & soft furnishings for clients such as Hilton, Marriott, Sheraton, Holiday Inn & Crowne Plaza.
The company operates within a dynamic and fast paced environment and therefore they are looking for a friendly, approachable individual who is flexible and highly organised with excellent communication skills to join the team as a Customer Support Administrator.
Key Responsibilities:
- Understanding and interpreting client’s drawings and tender documents
- Work closely with the sales team to obtain information and understand requirements for quotes
- Using Excel to provide detailed and accurate quotations for clients
- Liaising with new and existing suppliers to source products and obtain accurate information regarding pricing and lead times.
- Organising and prioritising daily workloads
- Negotiating prices with suppliers
- Assisting the estimator with costing of bespoke furniture
- Scheduling of furniture for projects
- Updating internal systems and maintaining an organised and efficient working area for the team
- Answering the phone and when needed greeting visitors
- Provide support to the Project Managers
- Scheduling of furniture for projects
Skills & qualifications:
- A high energy, motivated and dependable individual with excellent communication skills
- Able to perform calmly under pressure and maintain attention to detail
- A purchasing background would be an advantage but not essential
- Knowledge and understanding of manufacturing.
- Excellent telephone manner with a good aptitude to build relationships with suppliers
- Computer literate - Must be competent in the use of Excel.
- Able to show initiative and manage own workload
- Efficient and pro-active
- Adaptable
Interested in this Customer Support Administrator role? Please submit your updated CV.
INDLS
