Order processor

An Order Processor is required for an exciting opportunity in the FMCG industry in Leeds. The successful candidate will be responsible for processing customer orders, maintaining client relations, and contributing to the overall efficiency of the customer service department.

Client Details

Our client is a reputable firm in the FMCG industry, they are renowned for their commitment to quality, customer satisfaction, and constant innovation. With a nationwide reach, they are a significant player in the market.

Description

• Process customer orders accurately and promptly.
• Maintain strong client relationships through proactive communication.
• Coordinate with the logistics team to ensure timely delivery of orders.
• Handle customer queries and complaints, providing effective solutions.
• Assist in maintaining inventory by providing sales input.
• Contribute to team effort by accomplishing related results as needed.
• Participate in periodic training and development programs.
• Adhere to company policies and procedures.

Profile

A successful Order Processor should have:

• Strong knowledge of customer service principles and practices.
• Proficiency in using order processing software and other related computer applications.
• Excellent communication and interpersonal skills.
• The ability to handle difficult customer situations with patience and professionalism.

Job Offer

• A salary of £24,000 per annum.
• A vibrant and positive working environment.
• Opportunities for professional growth and development.
• An inclusive, team-oriented company culture.
• A convenient location in Leeds.

We encourage all candidates who believe they can fulfil these requirements to apply for this exciting opportunity in the FMCG industry.