1st/2nd Line Support Engineer

1st/2nd Line Support Engineer

Leeds

£35,000

A client of mine based near Leeds are looking to hire a 1st/2nd Line Engineer, an established business in the area.

This 1st/2nd Line Engineer role would be ideal for someone who is looking to have their voice heard in a new company and someone who wants to grow, learn, and develop.

They are looking for someone with experience with 1st & 2nd line technical support who will thrive at the opportunity to learn & grow. It is a small and growing team, so you will be encouraged to work together & experiment with technology. There is also the potential for you to have a more senior role in the future.

A key thing the Manager will look for is the right attitude, someone who is passionate about IT and will enjoy learning about new technologies.

It is important in this 1st/2nd Line Engineer role that you have experience covering a variety of tools like Office365, Windows, SharePoint, OneDrive, Azure AD, Exchange, VMware etc.

It is important that this person has great communication skills, organisation skills, multitasking & problem-solving skills & has a desire to learn.

Any experience across Microsoft Endpoint Manager, SCCM, and/or firewall security would be great.

Technical experience needed in this 1st/2nd Line Engineer role:

• Experience within a 1st/2nd line role, preferably covering multiple clients.
• Experience working with Office 365, SharePoint, VMware, Azure AD.
• Experience working with Windows.
• Any experience working with Hyper-V, DNS or DHCP, VOIP would be great.
• Troubleshooting skills.

The company work most days working in the office due to the development & learning nature of the role. Also, there are other benefits included such as a pension.

If you would like to know more, please do get in touch.

*Unfortunately, this company is unable to provide sponsorship

Keywords:

1st line, 2nd line, Support, Service Desk, Help Desk, Office365, Windows, SharePoint, OneDrive Azure AD, Exchange, VMware, troubleshooting, Microsoft Endpoint Manager, SCCM, Azure AD, DNS, DHCP, VOIP